Vision
Our mission is to provide independent and ethical service of timely and high quality to stakeholders, delivered professionally with a focus on excellence.
Objectives
- Operate Within Legal Mandates: Ensure all actions and decisions align with legal frameworks and mandates governing our operations.
- Maintain High Standards of Efficiency and Integrity: Uphold rigorous standards of efficiency and integrity in exercising institutional powers and responsibilities.
- Provide Adequate, Qualified, and Suitable Human Resources: Ensure the provision of skilled and suitable personnel to effectively serve local authorities and stakeholders.
- Effective and Efficient Service Delivery: Utilize efficient service delivery methods to consistently meet and exceed customer expectations.
- Tailor Schemes of Service to Local Needs: Develop and implement schemes of service that are responsive to the specific needs of local authorities and communities.
- Promote Environmentally-Friendly Practices: Adopt environmentally sustainable equipment and processes in our operations to minimize ecological impact.
- Ensure a Healthy and Safe Working Environment: Implement measures to maintain a safe and healthy workplace for all employees.
Core Values
To achieve our mission and objectives, we are committed to the following core values:
- Independence: Operate autonomously and free from external influence in fulfilling our duties.
- Ethical Conduct: Uphold principles of honesty, transparency, and accountability in all our actions.
- Professionalism: Deliver services with expertise, dedication, and respect for stakeholders.
- Excellence: Strive for the highest standards of performance and service delivery.
- Customer Satisfaction: Focus on meeting stakeholder needs and expectations with responsiveness and effectiveness.
Initiatives
- Legal Compliance: Regularly review and update practices to ensure adherence to legal requirements and best practices.
- Capacity Building: Invest in training and development programs to enhance the skills and capabilities of our workforce.
- Continuous Improvement: Implement feedback mechanisms and performance assessments to drive ongoing improvement in service delivery.
- Environmental Responsibility: Adopt green technologies and practices to reduce our environmental footprint and promote sustainability.
- Health and Safety Programs: Implement policies and initiatives to safeguard the well-being of employees and create a conducive work environment.
Impact
By adhering to these principles and pursuing these initiatives, we aim to be recognized as a trusted, independent, and ethical institution. Through our commitment to excellence, integrity, and service excellence, we contribute positively to the well-being and development of local authorities and stakeholders in Mauritius.
The legal profession in Mauritius is important, If you wish to learn more about lawyers, then you can follow the link: ‘Lawyers in Mauritius’.
